DISCOVERY

When a need for a change appears …
It starts when a need for a change appears and it becomes a candidate for implementation. The desire for a change is usually powered by improving business performance (cost reduction or revenue increase or both). Other reasons for implementing a change in an organization include compliance, technology changes, crisis, mergers&acquisitions, etc.
… regardless of how big the change is …
The change can be as simple as adjusting a workflow in a document management system (DMS) through deployment of a customer relationship management (CRM) system all the way to development and deployment of a new IT strategy.
… you need a business case …
No matter how big or small the change is. We provide our consultancy service to work with you to slice and dice the change and to develop a case featuring the following information:
- Formal description of WHAT the problem (opportunity) is
- Evaluation of HOW MUCH it costs to maintain the status quo and
- Estimate of HOW MUCH it costs to address the problem (opportunity) and what benefits it brings
… to give the change its purpose …
This is the first step to initiate a project (or a program) delivering the change. The case answers the question WHY the change should be implemented and thus it gives a PURPOSE to the project (and to the people involved in delivering the project).
… and thus enable its succesfull delivery
In our experience, many projects do not bring a business value and fail miserably because they were poorly initiated, they did not provide a solid answer as to WHY the project was needed. We recommend not to underestimate the importance of the initial stage and to develop a solid case which justifies the investment and which answers the fundamental question “why this solution is needed?”